Email us to request a listing of our current fish inventory!
Here you will find the Terms and Conditions of RT Distributors.
We make every effort to supply you with the freshest and most beautiful fish found in Hawaii and the South Pacific.
Thank you for your business!
Prices
All prices are FOB Honolulu. All orders are prepaid by bank wire unless other arrangements have been made. International and container orders require prepayment in full. Minimum order is $500.00.
Shipping
Shipper reserves the right to make partial shipments and substitutions unless alternatives are stipulated by customer. Orders must specify “No” for certain fish or “No Substitutions” on the order for unwanted fish and substitutions of these fish may be made.
Packing charges are $12.50 per box. Hot or cold packs are a $3.00 charge. Orders placed with same day inventories are more likely to be filled to a higher percentage rate. Items not in stock if ordered in advance will more likely be available.
Claims
All claims must be certified by the airline freight department or pictures of fish in unpacked bag and sent to us within 24 hours. R.T. Distributors must be notified by fax of any claims within 24 hours. No claims will be accepted after 24 hours as R.T. Distributors is not responsible for the quality of the customers system. All claims must be itemized: fish type and problem. All connecting flights will require phone calls to the airline to prevent any delays.
Payment
All checks must be made payable to R.T. Distributors Inc. All returned checks are charged a $25.00 processing fee. Balances over 30 days pass due are charged 14% APR until paid in full. In addition there may be lawyers and collection fees.
Fish Care
Information will be provided upon request.
